Please contact our customer service department for all additional questions: customercare@biohealthtechnology.com.

Click a product category 9subcategory) from the above menu. A list of all products for sale in that category will be displayed. You may click an item name or image to display the product's details.

Once you have selected an item you would like to purchase, click the "Add to Cart" button. The item is placed into your shopping cart. To view the shopping cart, click the "Shopping Cart" symbol in the top right of the screen. Here you may view the items you have selected as well as the information about the shipping charges. You may:

• select a different shipping option;
• edit the quantity of the item you would like to purchase;
• remove the item from your shopping cart;
• continue shopping; or
• check out

When you are ready to check out, click the "Check Out" button and simply fill out the order form. You will be asked for billing, delivery and payment information, including your credit card number and expiration date. If the billing and delivery addresses are the same, check the "Same as Billing Information" box under Delivery Information, and it will be filled in automatically for you when you click "Continue."

When all information has been entered, click "Continue" and you will be given an opportunity to review and confirm your order information. You may click the "Edit Your Order" button and return to the shopping cart to make any desired changes. Once everything is correct, click the "Place Your Order" button and a summary of your order is displayed. You may print this page as a receipt. In addition, you will receive an email confirmation of your order.

Please be assured that your information is safe while processing on our secure server. We use state-of-the-art 128 bit encryption technology to insure the safety and integrity of your transactions.

Please see our Privacy Statement (link at the bottom of this page) for additional information.

We are committed to providing our customers with high quality products. Each vendor is carefully selected to insure they can meet our high product standards and provide excellent service. We want your entire customer experience to be of the highest quality.

Our site is designed to make your shopping experience simple and enjoyable. The product categories can be accessed at any time. If you click on one of the product category links, its subcategories will appear. You may also enter a product name or other search criteria in the search box. On the results page, you then can click an item name or image to display the product's details.

We select each vendor carefully to insure our high product standards are met. We also monitor each vendor's performance to insure they maintain high levels of customer satisfaction.

All products shipped should include contact information for customer support from the original manufacturer of the product. Should you need assistance in contacting the support desk of the manufacturer, please email us at customercare@biohealthtechnology.com. PLEASE INCLUDE YOUR NAME, CONFIRMATION NUMBER AND AN EXPLANATION OF THE TYPE OF ASSISTANCE REQUIRED and we will reply as rapidly as possible.

We describe the general warranty conditions for each item on its respective product page. Should you need additional details regarding a warranty, please contact us at customercare@biohealthtechnology.com. PLEASE INCLUDE YOUR ORDER NUMBER AND AN EXPLANATION OF THE TYPE OF WARRANTY INFORMATION REQUIRED and we will reply as rapidly as possible.

Although we do everything possible to eliminate out of stock items, due to the number of daily transactions there may be times when an out of stock occurs.

Yes, unless the product is discontinued or the manufacturer is no longer participating as a vendor, products will be restocked and displayed for sale on the website. We regret any inconvenience caused.

We make every effort to ship every order within 2 business days of the order being placed. Standard Delivery is usually within 2 to 5 business days. If you should like to receive your product sooner you may select one of our premium shipping options of 2nd day, or next day shipping. Select your shipping options by line item when placing the order.

When your order is shipped, you should receive an email confirmation with both the carrier and tracking information.

When your order is shipped, you will receive an email confirmation with the carrier and tracking information. Your email confirmation includes instructions on how to track your order. Please check your email for this information by going to the designated carrier's website and following their instructions on tracking your order.

All orders not shipped within seven (7) business days from order date will be canceled. If your order is canceled, you will receive an email notification regarding your order. Credit card charges for canceled orders are not processed for payment and will not appear on your credit card statement.

In some cases, the delivery of products can be delayed up to ten days due to weekends, distance from the shipping point to your door or misdirection from the carrier. All orders should be received within (14) days from your order date. If you do not receive your order within this period, please contact us at customercare@biohealthtechnology.com. BE SURE TO INCLUDE YOUR NAME, ORDER NUMBER, AND DATE OF ORDER.

Normally, once the checkout process has been completed orders cannot be canceled. Due to our commitment to process orders quickly, our shipping facilities are immediately notified to pick and pack the order for shipment.

You may email a request to cancel your order to customercare@biohealthtechnology.com and we will make every attempt to do so IF your order has not already been processed for shipment. We regret any inconvenience that this may cause you.

SHOULD YOUR MERCHANDISE ARRIVE DAMAGED, IT IS BEST TO REFUSE THE PACKAGE.

All products purchased, except as stated in item #5 below, are covered by a 15 day return policy (from ship date). The following conditions shall govern all return requests:

1. Any return must be pre-authorized with a Return Merchandise Authorization (RMA) prior to returning your product. NO returns will be accepted without an RMA number. To obtain an RMA number, go to the  RETURNS  page, fill out the form requesting an RMA and send it to us. YOU MUST INCLUDE YOUR NAME, ORDER NUMBER AND REASON FOR RETURN.
2. To receive full credit on a returned item, all products must be 100% complete, contain all manuals, warranty card, parts and original packaging. Customers will be charged accordingly to complete any non-conforming return to its original condition.
3. Customer is responsible for shipping charges on returned items. Instructions on delivery locations will be sent to you via email (email address on record) within (72) hours from receipt of your RMA request.
4. All products not covered by the above points, will be fully covered by the terms of the warranty stated on the website for each product.
5. Due to the manufacturers' policies, the consumer warranty will be enforced from the date of delivery and no return request will be accepted for all services offered on this website.

We accept credit cards listed at the bottom of this page. We do not accept checks or money orders.

After clicking the "Place Your Order" button during the purchasing process, an order summary will be displayed on screen. Please print this order summary as receipt of your purchases made. Additionally, after your order is placed and once your order is shipped, you will receive confirmation emails itemizing your order details. Save these emails as a permanent record of your purchase. PLEASE USE THE ORDER NUMBER ON ALL CORRESPONDENCE WITH OUR OFFICE.

Charges will appear on your credit card statement as, "BioHealth Technology."

Our policy is to charge your credit card only for product shipped at the time of shipment. No charge will be processed on your credit card account unless shipment is made.

Absolutely! In fact, it's statistically safer to use your credit card over the Internet than in a restaurant or department store. Our servers use Secure Sockets Layer (SSL), an encryption technology that only we can read regarding a customer's personal information. If you would like more information about our credit card security policy, please read our Privacy Statement by clicking the associated link at the bottom of this page.

Sales taxes are calculated in accordance with state, city, county and/or other local regulations nationwide.

For your protection and ours, a credit card could potentially be declined for a number of reasons other than insufficient funds. See examples below:

If your credit card is declined and you don't know why, please contact us at customercare@biohealthtechnology.com

1. Billing address on your order does not exactly match the billing address on your credit card account.
2. A high fraud score is generated while attempting to authorize the transaction.
3. Unforeseen technical difficulties.
4. If your credit card is drawn from a foreign (non US) bank.

PLEASE INCLUDE YOUR NAME, CONFIRMATION NUMBER AND AN EXPLANATION OF YOUR CREDIT CARD RELATED CONCERN.